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Susan Green
0987 451234
102 Cliff Road, Ealing, London, TR4 3FG
PERSONAL STATEMENT
I am a highly motivated and effective Risk Manager who delivers high quality results under pressure. The bottom line is that I am a professional who is a dynamic leader. I have awesome potential and hate impractical solutions to hopeless tasks.
Customer service is high priority and I understand the importance of delivering tangible benefits at all times. Waste is reduced when situations are managed by me.
KEY SKILLS
Technical Skills
o Outlook
o Word
o Excel
o PowerPoint
o Java
o Minitab
Certificates
o The British Institute of Risk Management Certificate in Risk Management Part 1
o British Compliance Association UK Diploma in Anti Money Laundering Association of Accounting Technicians part qualified
o City & Guilds level 2 & Information Technology
Memberships
o Association of insurance and British Risk Managers
o European Compliance Association
EDUCATION
o University Exeter
BSc English (2:2)
o Derby College 6th form
A Levels Maths (A), Physics (B), French (C)
o Derby district secondary School
6 GCSES including English (A), Business Studies (A), French (A)
EMPLOYMENT
Risk Manager
Murdise Credit Management | Paris
Achievements
o Managed monster credit Groups operational risk and four specialist manufacturers with 90m of assets
o Created methodology to assess risk, security and resilience of a region of the UK and its critical infrastructure
o Assisted in a large feasibility study with partner companies to assess the new methodology.
o Many foreign projects were managed by my team.
Senior Risk Consultant
Leds Consultancy | London
Achievements
Achievements
o Implemented framework to improve internal reporting which subsequently increased the volume of recorded Risk Events (defined as key process control failures) by 100% following same period the year before
o Designed and implemented a Risk Dashboard and escalation framework to report key risk issues which improved reporting by 100%
o I Led compliance training for colleagues, including Anti-Money Laundering and Data Protection which improved data loss by 60%
Achievements
o I managed the Risk and Compliance department of the Corporate credit cards business with a turnover of 300 million
o Managed a review of the Business Continuity Plan in conjunction with the Service Centres site relocation
o Un-reconciled cash: Reduced from 1.1M to 50K
PERSONAL INTERESTS
Rugby, cricket
REFERENCES
References are available on request.
Cut and paste your CV here !
Alice Jorry
09912 347878
99 Upper Street, Acton, London, AZ4 9GH
PERSONAL STATEMENT
I am a highly motivated store manager with over 25 years of retail management experience. I enjoy a challenge and consistently achieve high standards and exceed company targets through effectively working as a team player.
Experience in all areas including customer service, stock control, goods in, goods out, recruitment, disciplinary and staffing problems, and health and safety
KEY SKILLS
Technical Skills
o Outlook
o Word
o Excel
o Access
Certificates
o Health & Safety Certificate Part 2
EDUCATION
o Manchester university
BA (Hons) MediaStudies (2:2)
o Liverpool
A-Levels French (C), Business Studies (B), Physics (B)
o Leeds
9 GCSES including Maths (C), French(A), German (B)
EMPLOYMENT
Store Manager
PUK Retails Newcastle
Achievements
o I was promoted to the job of store manager of UK retail flag ship store in Leeds
o Regional store manager award for a record six months in a row
o Managing the flag ship store in the
o Responsible for achieving sales targets for flagship store
o Responsible for 55 fulltime and part-time staff
Assistant store Manager
Supermarket Scunthorpe
Achievements
o In charge of staff shift and schedule
o Charge of training for all 22 members of staff in customer services.
o In charge of disciplinary action when it was needed.
o Responsible for store manager jobs when store manager is away.
o I am responsible for the training and development of all staff members as well as recruitment of new staff
Sales assistant
Mans shoes Newcastle
Achievements
o was designated with dealing with customer complaints and reduced complaints to in to head office by 78%.
o trained temporary staff in stock management
o was awarded employee of the month for a record 9 months in succession
PERSONAL INTERESTS
Opera and drama
REFERENCES
References are available on request.